Returns should feel like nothing at all.
We take returns off independent fashion brands completely.
Your customers return in one tap, for free. Your cost becomes a predictable number which you can budget.
No subscription. No contract. Live in a day.
Your returns policy turns shoppers away long before they reach the basket.
Most small brands charge for returns because the cost is unpredictable and the risk is theirs alone. It fixes the bill and quietly loses the customer.
84%— read the returns policy before buying
53%— have walked away from a basket over a bad return policy
73%— never buy again after a bad return
Source: DHL eCommerce consumer research, 2025.
The return becomes a reason to come back.
Your cost stops moving
A smaller fixed fee per order, agreed upfront. If returns spike in January, that is our problem, not yours.
Refunds become exchanges
We offer the swap before the refund, so the sale stays with you instead of walking out of the door.
You finally know why
Customers tell us what went wrong in their own words. You see every one, by product.
Add the app
Two clicks in Shopify. Nothing to configure, nothing to design.
Offer free returns
It appears on your product pages and in the cart, in your words.
We do the rest
Labels, drop off optimisation, exchanges and every question in between.
One way to return. At every brand you love. One way to return. At every brand you love.
Built by a founder who ran Amazon's first consumer facing returnable packaging pilot and more than 120,000 circular deliveries.
We are onboarding our first brands now.